24/7 Trusted Vendors

Community-sourced list — these vendors have been used by residents and found reliable. Always verify availability and pricing before engaging.

Plumbers

Vendor	Contact	Notes
Smart Home Repair (Building Business)	Located in Block B3	Known to residents, handles building plumbing
[Local plumber — community recommended]	TBC	Collected from resident recommendations
Check the Business Directory for more options

Before calling a plumber:

• Check if it’s a simple valve issue — you might not need a plumber
• If the issue is in a common area pipe, call MO/security first — it might be the building’s responsibility
• Insurance: check your home insurance — some policies cover emergency plumbing

Electricians

Vendor	Contact	Notes
Smart Home Repair (Building Business)	Located in Block B3	Handles minor electrical
[Local electrician — community recommended]	TBC
TNB emergency	15454	For meter or mains issues only

Safety first:

• If you see sparks, smell burning, or feel heat from an outlet: Turn off power at the circuit breaker immediately
• Don’t touch water and electrical fixtures at the same time
• For building-wide electrical issues (sparks in lift, burning smell in lobby), call security immediately

Locksmiths

Vendor	Contact	Notes
[Local locksmith — community recommended]	TBC
Security post	03-7660 4754	Can help with access card issues but not unit door locks

For unit door locks:

• Keep a spare key with a trusted neighbor
• If you lock yourself out during office hours, the MO may have a spare (if registered)
• For deadbolt/keypad failures, call a locksmith

Car Services

Service	Contact	Notes
[Car towing — community recommended]	TBC
[Car battery jump start — community recommended]	TBC

For car park emergencies:

• Car won’t start? Ask neighbors in the car park for a jump — community helps community
• Car blocking access? Call security — they’ll help locate the owner

Emergency Preparedness Kit

Every unit should have:

📦 Essentials:
  🔦 Flashlight + extra batteries
  🕯️ Candles + lighter (for extended power outage)
  💧 2-3 large water containers (for water outage)
  🔧 Basic toolkit (screwdriver, pliers, wrench)
  🩹 First aid kit
  📋 This emergency contacts page (printed or screenshotted)
  🪪 Copy of strata documents + insurance policy

See Also

• Emergency Contacts
• Full Emergency Procedures
• Utility Outage Protocol
• Business Directory — official and resident businesses
• How to Report an Issue